Glossary
Computer Telephony Integration (CTI) is a name for all integration technologies that are used to integrate the telephony functions with the personal computers, including auto dialers, screen pops, and so on.
Computer Telephpny Integration is a vital technology that is used for almost all integrations of telephpny features with the computers. CTI covers such technologies as: screen popping – shows data about the call or/and recepient, automated dialing, call control, call transfers, and call center logging for users.
The convergence of 5G and the Internet of Things (IoT) promises to revolutionize various industries by enabling seamless connectivity and real-time data exchange. This article
Satellite communication has revolutionized the way we connect, communicate, and navigate the globe. As technology continues to advance at a rapid pace, the future of
Wireless technology has become the backbone of modern communication, driving innovations across industries and transforming our daily lives. As we continue to demand higher speeds,
The Advantages and Disadvantages of Advanced and Cloud-Based Call Center Technologies