The Future of AI: Trends and Predictions
Introduction to AI and Its Rapid Development Artificial Intelligence (AI) has rapidly evolved from a futuristic concept to a ubiquitous presence in our daily lives.
Glossary
Recording refers to the process of storing data in a structured format. This can include recording information (written, audio, or video) in databases, spreadsheets, or any other data storage system.
Recording in call center industry mostly refers to call recording – a process of recording calls and storing those recordings during legally required period of time or period that is defined by the company itself.
Introduction to AI and Its Rapid Development Artificial Intelligence (AI) has rapidly evolved from a futuristic concept to a ubiquitous presence in our daily lives.
Challenges of Remote Work and the Need for Cloud-Based Productivity Tools Remote work has become the new normal for many organizations worldwide. While it offers
Perhaps you have ever wondered “What is telemarketing?” Well, we are here to satisfy your curiosity. Telemarketing is a type of direct marketing that involves
The Advantages and Disadvantages of Advanced and Cloud-Based Call Center Technologies