Glossary
Return on Investement (ROI) is one of the most important business metrics that shows what percentage of invested expenses is returned by a project, solution or team.
Return on Investement (ROI) is one of the most important business metrics as it helps to measure financial efficiency and payback of any project, solution or any other aspect or tool in your business. In other words, without using this metric, you won’t be able to measure how your investements are returned, which means that there will be no insight on financial status of any project.
Introduction to AI and Its Rapid Development Artificial Intelligence (AI) has rapidly evolved from a futuristic concept to a ubiquitous presence in our daily lives.
Challenges of Remote Work and the Need for Cloud-Based Productivity Tools Remote work has become the new normal for many organizations worldwide. While it offers
Perhaps you have ever wondered “What is telemarketing?” Well, we are here to satisfy your curiosity. Telemarketing is a type of direct marketing that involves
The Advantages and Disadvantages of Advanced and Cloud-Based Call Center Technologies