Glossary
VoIP (Voice Over Internet Protocol, synonymous with IP telephony) is a technology of processing telephony functions via the Internet. In other words, it is a tecnolohy that allows to call and recevie calls using web connection without classic landlines.
Wireless technology has become the backbone of modern communication, driving innovations across industries and transforming our daily lives. As we continue to demand higher speeds,
Introduction to AI and Its Rapid Development Artificial Intelligence (AI) has rapidly evolved from a futuristic concept to a ubiquitous presence in our daily lives.
Challenges of Remote Work and the Need for Cloud-Based Productivity Tools Remote work has become the new normal for many organizations worldwide. While it offers
The Advantages and Disadvantages of Advanced and Cloud-Based Call Center Technologies