The Future of AI: Trends and Predictions
Introduction to AI and Its Rapid Development Artificial Intelligence (AI) has rapidly evolved from a futuristic concept to a ubiquitous presence in our daily lives.
Glossary
Caller ID is a telecom service that allows call centers to notice the phone number of an inbound callers, and some other data about them, including name, location, and so on
Caller ID is one of the most widely used identification indicators in the telecom industry. Caller ID doesn’t include a phone number only, but also the location of a caller – local code of a state or country – name, previous call history, and so on. Caller ID is also used during outbound calling camapgins by telemarketers to boost the chance of success, as recepients are more likely to answer the call with the Caller ID which is registered in the same state as their is.
Introduction to AI and Its Rapid Development Artificial Intelligence (AI) has rapidly evolved from a futuristic concept to a ubiquitous presence in our daily lives.
Challenges of Remote Work and the Need for Cloud-Based Productivity Tools Remote work has become the new normal for many organizations worldwide. While it offers
Perhaps you have ever wondered “What is telemarketing?” Well, we are here to satisfy your curiosity. Telemarketing is a type of direct marketing that involves
The Advantages and Disadvantages of Advanced and Cloud-Based Call Center Technologies