The Future of AI: Trends and Predictions
Introduction to AI and Its Rapid Development Artificial Intelligence (AI) has rapidly evolved from a futuristic concept to a ubiquitous presence in our daily lives.
Glossary
Monitoring is the process of tracking processes and occurences in society, environment, technologies, mechanisms, and so on.
Monitoring can refer to almost any process or occurence in the world. We can monitor processes by using specific technologoies, tools and techniques. In call center industry, monitoring is mostly related to call monitoring and call center performance monitoring.
Introduction to AI and Its Rapid Development Artificial Intelligence (AI) has rapidly evolved from a futuristic concept to a ubiquitous presence in our daily lives.
Challenges of Remote Work and the Need for Cloud-Based Productivity Tools Remote work has become the new normal for many organizations worldwide. While it offers
Perhaps you have ever wondered “What is telemarketing?” Well, we are here to satisfy your curiosity. Telemarketing is a type of direct marketing that involves
The Advantages and Disadvantages of Advanced and Cloud-Based Call Center Technologies