Glossary
Predictive dialer is a type of auto dialer that uses specific alogirthm to measure agent performance rates during outbound calling camapign and start dialing new contacts when agent is still in conversation. This means Predictive dialer provides agents with live calls without idling and offers the highest dialing pace among other auto dialers.
Predictive dialer is the most discussed type of auto dialer in the world, because the fact is it is the only auto dialer which is really designed for cold calls and telemarketing. Amazing dialing speed of over 100 dials per hour with success rates over 75% and high agent occupanyc rate make Predictive dialer the best option for telemarketers all over the world, and make it also the most recognized type of auto dialer ever.
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